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FAQ

Do you ship worldwide?

Yes.

What is the shipping cost?

Slovakia 1.80 €
Rest of the world 3 €

Insured shipping.
Safelly packed in bubble envelope.

All orders ship within 1 to 4 working days.

I haven't received the item yet. What can i do?

First make sure to contact me via Contact tab or by email at cruiserjoyfingerboards@gmail.com with your order number and i will take a look on tracking information provided by Slovak Post Office. I will inform you right away.

What if the deck arrived damaged?

Since i am not employed as a mailman, nor do i have any special connection with Slovak Postal Office i am not responsible what happened during transit of all parcels.

I always make sure that the deck is safely packaged and with correct address information on it.

Anyway, you can message me with any issue and we can sort things out.

I am interested in shape from previous batch, what can i do?

Just send me a message and i will try my best to fulfill your yearning.

Do you provide tracking info?

Yes, but on demand. If you would like to know it contact me! It is very basic tracking info but it will tell you when the parcel left my country and entered yours, then you can approximately know when to expect your new cruiser joy deck.